Refund Policy

Refund & Return Policy  CritterWarmers 

We want you to love your purchase! If you’re not satisfied, here’s how returns work:

Returns

• You may return most new, unused items within 30 days of delivery for a refund or exchange.

• Items must be in their original condition and packaging.

• Customer is responsible for return shipping costs unless the item arrived damaged or defective.

Refunds

• Once we receive and inspect your return, we’ll issue a refund to your original payment method.

• Please allow 4 business days for the refund to appear on your account.

Damaged or Defective Items